Returns & Exchanges
At Mon'Art Official, we want you to be completely satisfied with your home decor and furniture selections. If a piece does not perfectly complement your space, you may return or exchange it within 30 days of delivery.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and photos of the item in its current condition.
Prepare the Package
Carefully repackage the item in its original protective wrapping and box to ensure no damage occurs during the return transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned piece, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing